Pay for people, not channels
Every channel, unlimited messages and the API are already in the plan. You choose only team size and how long history is kept.
Free
For one person handling first requests from the website and email.
7 days of history
Start free- Email and website chat
- 1 member
- Unlimited messages
- API and webhooks
Standard
For a support team: every channel, seats as you grow.
6 months of history · owner free
Get started- Telegram, VK, MAX, email, website
- Teams and auto-assignment
- SLA, reports, export
- API and webhooks
Business
When conversations must be kept for years: legal, B2B, audit.
Unlimited history · owner free
Get started- Everything in Standard
- All history, no expiry
- Nothing is ever archived
- Priority support
Each further agent costs less: 690 → 590 → 490 → 390 ₽. Observer 290 ₽. Two months free with yearly billing. Payment terms in the public offer; paying and switching plans: guide.
All of this is already in the plan
Other services sell channels, limits and the API separately. With us they’re part of Standard and Business.
Telegram
Company bot, photos, files, voice
VK
Community messages, no middlemen
MAX
The national messenger at no extra cost
Your address, your branding
Website chat
A one-line widget
Unlimited messages
We don’t count conversations or contacts
Auto-assignment
Conversations go to whoever is free
Deadlines and reports
Speed and quality under control
API and webhooks
To connect your CRM and systems
Work out the price for your team
Compare plans
| Free0 ₽ | Standard590 ₽ | Business2 490 ₽ | |
|---|---|---|---|
| Channels | |||
| Email and website chat | |||
| Telegram, VK, MAX | — | ||
| Messages and conversations | unlimited | unlimited | unlimited |
| Team | |||
| Members | 1 | no limit | no limit |
| Teams and auto-assignment | — | ||
| Observer seats | — | ||
| History | |||
| Kept for | 7 days | 6 months | forever |
| Restorable after the window | 14 days | 30 days | — |
| Export | — | ||
| Workflow | |||
| Filters, folders, labels, priorities | |||
| Deadlines and reports | |||
| API and webhooks | |||
| Priority support | — | — | |
How others price it
Most services build the bill from parts: operators, each messenger, modules, request packs.
| Service | What you pay for | MAX | API |
|---|---|---|---|
| TalkyHub | Agents + history window | Included | Included, even on Free |
| Umnico | Per integration + operators | 2,275 ₽/mo | Yes |
| Teletype | Operators + each channel | 1,584 ₽/mo (bot) | +288 ₽/mo |
| Chat2Desk | Dialogue-capped plan + operators + channels + modules | Extra | Request packs |
| LiveTex | Operators + each channel | 803 ₽/mo | On request |
From each service’s public price page, October 2026. Other companies change their prices: check their sites for current terms.
Frequently asked questions
What counts as a seat?
A seat is a member who answers customers. The account owner is free. A manager who only reads conversations and reports can use an observer seat for 290 ₽.
What happens to conversations older than the history window?
We don’t delete them. Older conversations are hidden for 30 days (14 on Free), and moving to a plan with longer history during that time brings them back.
Is there a limit on messages or conversations?
No. No plan meters messages, conversations, contacts or API requests.
How much is annual billing?
Paying yearly gives you two months free, about 17%. Monthly billing is always available, and the price on this page is the monthly price with no prepayment.
Can we pay by invoice?
Yes. By card via T-Bank, or by invoice for companies, with closing documents and an online fiscal receipt.
Why does Free include only email and website chat?
Free is there to try the product on your own website. Messengers start on Standard: 590 ₽ a month for every channel at once.
Try TalkyHub for free
Connect your first channel and answer a customer today.
Free forever · No card · First channel in 5 minutes