Omnichannel Support Platform

Built for teams.
Loved by customers.
Driven by conversations.

Telegram, VK, MAX and email, your whole team and full history — for one clear price.

4
channels out of the box: Telegram, VK, MAX, email
messages and files, no limit
2
dials instead of a configurator
≈70%
cheaper than Umnico
Unified customer profile
Different channels — one customer

A customer writes on Telegram today and VK tomorrow — TalkyHub sees one person. Each channel keeps its own reply mechanics, while the contact card gathers the full history.

01

Messages converge into the inbox

Incoming from every channel lands in one stream with filters, search and priorities.

02

The contact unifies history

Parallel conversations from different channels are linked to a single customer profile.

03

The team replies as one

Auto-assignment, notes and macros — a consistent answer without app-switching.

А
Anna Morozova
4 channels · one profile
Unified
Hi! The code isn’t arriving…10:02
Can I pay via VK?11:20
Thanks, it works now 🙌13:44
Invoice #1048 — attachedMon
VIPpaidRUfull message history
Workspace
Not a chat widget — a team workspace

Everything support needs in one window: routing, SLA, automation and live updates.

Unified inbox

Every conversation in one stream

Telegram, VK, MAX and email in a shared list with powerful filters (RSQL), search, labels and priorities. Nothing gets lost between tabs.

  • Filters, search and folders
  • Labels, priorities and team notes
  • Snooze and auto-resolve
Interface previewscreenshot coming soon
Features
Everything a support team needs

A full agent workspace: routing, SLA, automation and realtime out of the box.

Unified inbox

Telegram, VK, MAX and email in one stream with RSQL filters, search and labels.

Teams & auto-assignment

Conversations go to the least-busy agent, respecting inbox access.

SLA & priorities

Response-time policies, priorities and reminders — nothing slips.

Labels, notes, macros

Keep things tidy and reply faster with saved templates.

Realtime

New messages appear instantly over SSE — no page refresh.

Webhooks & events

A versioned event catalog with signed payloads and a delivery log.

Learn more
Why TalkyHub
Advantages that are hard to copy
VK · MAX

Channels for the RU market

Native VK and MAX support that Western tools and most open-source alternatives lack.

API-FIRST

Event catalog

Every change is a typed, signed event. A ready base for integrations and a future AI layer.

MULTI-TENANT

Multiple projects

Account isolation built into the architecture, not bolted on as an enterprise afterthought.

Dogfooding
Proven on our own products

TalkyHub grew out of a real support need in our own services — and runs in them every day.

«All of our support is in one place now: Telegram and email in a shared stream, nothing lost between tabs.»

Project 1
SaaS product · early access

«Customers write from different messengers, and we see one person with the whole history.»

Project 2
Team · early access

«Connected Telegram and VK in a couple of minutes — no connectors, no configurator, no per-channel fees.»

Project 3
Early access
Simple pricing
Two dials instead of a configurator

No per-channel fees. You choose only your team size and how long we keep history — everything else is included.

≈ 70% cheaper than Umnico for a 5-agent team on 4 channels
Free
0 ₽/mo
30 days of history
  • All channels
  • 1 member
  • Unlimited messages
Start
Standard
590 ₽/mo
6 months of history
  • Team seats
  • Conversation export
  • All channels, unlimited
Choose
Popular
Pro
1 290 ₽/mo
12 months of history
  • Everything in Standard
  • SLA policies
  • Priority support
Choose
Business
2 490 ₽/mo
Unlimited history
  • Everything in Pro
  • Full SLA
  • Extended archive
Choose
Seats scale with your team: 690 → 390 ₽ with volume discounts. Annual billing — 2 months free. The team owner is free.
All plans and calculator

Bring every channel into one inbox

Free plan forever. Connect your first channel in a couple of minutes — no credit card needed.