TalkyHub features
A complete support workspace: unified inbox, teams, SLA, automation, realtime and an event API — without the extra complexity.
Unified inbox
Telegram, VK, MAX and email in one stream with RSQL filters, search and labels.
Teams & auto-assignment
Conversations go to the least-busy agent, respecting inbox access.
SLA & priorities
Response-time policies, priorities and reminders — nothing slips.
Labels, notes, macros
Keep things tidy and reply faster with saved templates.
Realtime
New messages appear instantly over SSE — no page refresh.
Webhooks & events
A versioned event catalog with signed payloads and a delivery log.
Multi-account
Multiple projects in isolated workspaces — from day one.
Notifications
Mentions and assignments arrive in-app instantly.
Per-inbox access
A restricted inbox is invisible to non-members. Tenant isolation is structural.
A customer writes on Telegram today and VK tomorrow — TalkyHub sees one person. Each channel keeps its own reply mechanics, while the contact card gathers the full history.
Messages converge into the inbox
Incoming from every channel lands in one stream with filters, search and priorities.
The contact unifies history
Parallel conversations from different channels are linked to a single customer profile.
The team replies as one
Auto-assignment, notes and macros — a consistent answer without app-switching.
Channels for the RU market
Native VK and MAX support that Western tools and most open-source alternatives lack.
Event catalog
Every change is a typed, signed event. A ready base for integrations and a future AI layer.
Multiple projects
Account isolation built into the architecture, not bolted on as an enterprise afterthought.
Bring every channel into one inbox
Free plan forever. Connect your first channel in a couple of minutes — no credit card needed.